At ICAN NUTRITION FOOD SUPPLEMENTS TRADING CO. L.L.C, we aim to provide our customers with convenient and flexible subscription services for our products. Our subscription policy is outlined below to ensure a seamless experience for our valued subscribers:

1. Subscription Commitment:

   • By subscribing to our monthly plan, you commit to a minimum subscription duration of 3 months.
   • During this period, you will receive your monthly order of our products on the same day as your initial purchase, approximately every 30 days.
   • The subscription amount will be automatically debited from your account to ensure a hassle-free experience.

2. Cancellation Options:

   • After the initial 3-month commitment, you have the flexibility to cancel your subscription.
   • You can cancel your subscription through either of the following methods:
     • Email: Send an email to sales@icanshilajit.com, and our customer support team will promptly assist you in processing the cancellation.
     • Account Management: Alternatively, you can manage and cancel your subscription directly from your account page on our website. We have provided a user-friendly interface to make the cancellation process convenient for you.
       • Step 1: Log in to the "My Account" section on the store and click on the "View and edit subscription" button.
       • Step 2: Select the subscription you wish to cancel and click on the "Manage your Subscription" button.
       • Step 3: Scroll to the bottom of the screen and click on the "Cancel Subscription" hyperlink. Add your reason for cancellation to help us understand the issue behind it and confirm the cancellation.
   • Quick Tip: Providing an informative cancellation reason can help us improve our services.

3. Important Note:

   • Cancellations made after the 3-month commitment period will take effect immediately for the next billing cycle.

Should you have any questions or require assistance with your subscription, please do not hesitate to contact our customer support team at sales@icanshilajit.com We are dedicated to providing excellent customer service and ensuring a positive experience for all our subscribers.